There was a time when 'Good
Morning' messages were causing much "pain" to internet giants?
It was the beginning of last
year when the obsession of Indians with starting their day with a deluge of 'Good Morning' messages flooded WhatsApp, and generated a lot of chuckle. But
it but also raised serious concerns such as the overloading WhatsApp servers,
and clogging Android
phones.
We were told how millions of
Indians were getting online for the first time and how everyone was getting
hooked on to WhatsApp. Their obsession with sending such messages was causing "..[s]ome serious pain for Internet giants." Not only WhatsApp but
even Google researchers in Silicon Valley had noted how "[I]nternet
newbies are overloading their Android phones with Good Morning messages."
Nobody then had any premonition
that India would shortly come under scanner for the spread of online
disinformation and fake news resulting in a string of murders and growth of
anti-minority sentiments. A report published by BBC's Beyond Fake News Series had tried to corroborate this.
In the programme, Santanu
Chakrabarti, the head of audience insight at BBC World Service, who conducted the study, shared how the "rise of
the Hindu nationalist prime minister, Narendra Modi, had made many Indians feel
as though they had a patriotic duty to forward
information."
According to Chakrabarti,
Indians "..[a]re effectively looking for validation of their belief
systems and on these platforms, then, validation of identity trumps
verification of the fact." The large study, focussing on Kenya, Nigeria and
India, studied how people react to and spread fake news. Cheap cost of data
coupled with rising (what is construed as) nationalist sentiment was found to
be behind the widespread sharing of fake news.
Actor Prakash Raj, speaking on
the challenges posed by fake news at the 'Beyond Fake News Conference' organised by BBC attributed this phenomenon to the Bharatiya Janata
Party and summarised it by saying how "They have intermingled nationalism,
religion and patriotism and so they flood posts on social media blurring
historical facts to push
this agenda,"
What was worrying was that this
investigative report clearly suggested a strong overlap between fake news and
pro-Modi political activity. It suggested that the ruling party was actively
and effectively peddling fake news about Prime Minister Modi across social
media platforms such as Twitter, WhatsApp and Facebook' .
It was a sheer coincidence that
this BBC report had appeared in the immediate aftermath of
elections in Brazil, which had elected a highly controversial Right wing
politician, Jair Bolsonaro, as its President -- someone who had openly
expressed nostalgia for the country's military dictatorship, or has repeatedly
denigrated gender non-conformity and homosexuality and considers the issue of
climate change as a Marxist plot.
A story by the Guardian newspaper had said "If the Brexit vote and
Donald Trump's charge to the White House were jet-propelled by Facebook, the
rise of Brazil's likely next president, the far-right firebrand Jair Bolsonaro,
owes much to WhatsApp" which is 'wildly popular in Brazil, with about 120
million active users, and has proved to be the ideal tool for mobilizing
political support - but also for spreading
fake news.'
The menace of fake news had
caused so much consternation in the highly polarised, social-media obsessed
nation, where misinformation flew free and fast that 24 media organisations - ranging from national newspapers and television networks to specialist and
local publications - joined forces under the name Comprova, or
Prove It.
And now comes the news that a
similar fate awaits India where the coming general elections have been dubbed "WhatsApp
elections".
A WhatsApp-sponsored report,
which has been prepared in partnership with Queen Mary University and carried
by a leading open space e-journal, 'The Conversation' has raised the alarm that the 2019 elections in
India would be what it calls "WhatsApp Elections", with its huge spread through
damaging "fake news".
According to the report,
India's 2019 national elections
are widely anticipated to be the "WhatsApp elections". Against a backdrop of
rapidly improving internet connectivity and rising smartphone use, the number
of people using private messaging service WhatsApp has soared since its India
launch in mid-2010 to more than 200m - more users than in any other democracy.
And now the country's political
parties are moving to capitalise on this mass communication channel. But given
WhatsApp has already been used to misinform voters in other elections and
spread damaging "fake news" that has led to serious violence in India, there's
a danger this could also pose a threat to the democratic process. ..
Philippa Williams, senior
lecturer in human geography, Queen Mary University of London, and Lipika Kamra,
assistant professor, Jindal School of Liberal Arts and Humanities, OP Jindal
Global University, have jointly conducted
this study and
the report underlines how "[t]he problem has aggravated with the BJP
recruiting 900,000 "cell phone pramukhs" across India to disseminate "information"
about Prime Minister Narendra Modi's "successes", and Congress is following up
by launching appointment of "digital sathis" to counter the BJP."
Underlining how the 'misuse' of
WhatsApp has been connected with at least 30 incidents of murder and lynching,
for example following the circulation of children abduction rumours' and also
success of the Hindu Right 'at mobilising a common socio-political identity',
the report expresses grave concerns about the outcome of the coming elections.
How things unfold in the next
few weeks would be definitely a matter of concern for everyone, but it is worth
raising a debate now on how does one look at the interaction of technology with
wider social and cultural issues. Any technology can at best amplify certain
tendencies that already exist in Indian society. A society which already has
cleavages on lines of caste, race, gender, religion would be a fertile ground
for messages spreading hate.
Remember, it was exactly 25
years ago, that Rwandan genocide took place. The organised, planned killings of
eight lakh Tutsis by Hutus is one of the darkest episodes of the last decade of
the 20th century. We should not forget that there was neither WhatsApp then nor
any other social media platforms. Newspapers and radio-fitted the bill then.
But, more about emerging links
between digital politics and the public sphere sometime later.
The writer is a senior
independent journalist based in Delhi. The views are personal.